Lans Multimedia offers comprehensive creative and technology services including:

• Graphic Design (logos, branding, marketing materials)
• IT Education and Training
• Software and Web Development
• Music Recording and Production
• Secretariat and Business Support Services
• Business Consultancy
• Printing Services (DTF, business cards, large format)
• Videography and Animation

We have two main locations in Ghana:

• Main Location: Mallam Kokroko near the Pentecost Church Building
• Branch: Kasoa Opeikuma (newly established)

Both locations are fully operational and ready to serve you with all our creative and technology services.

The timeline for graphic design projects varies depending on complexity:

• Logo Design: 3-7 business days
• Business Cards/Flyers: 1-3 business days
• Full Brand Identity: 1-2 weeks
• Website Design: 2-4 weeks
• Album Artwork: 5-10 business days

We provide a detailed timeline during our initial consultation based on your specific requirements.

Yes, we offer comprehensive online courses through Lans Multimedia Online School. Our online courses include:

• Web Development (HTML, CSS, JavaScript, React)
• Graphic Design (Adobe Photoshop, Illustrator, InDesign)
• Digital Marketing (SEO, Social Media, Content Marketing)
• Software Development (Python, Java, C#)
• IT Fundamentals and Computer Basics

All online courses include video lessons, practical assignments, and instructor support.

Requirements vary by course level:

• Beginner Courses: Basic computer literacy, no prior experience needed
• Intermediate Courses: Basic understanding of the subject or completion of beginner course
• Advanced Courses: Solid foundation in the subject area or relevant work experience

For online courses, you'll need a computer with internet access. Specific software requirements will be provided upon enrollment.

Yes, we provide certificates of completion for all our courses. Our certificates:

• Are officially recognized by Lans Multimedia
• Include the course name and duration
• Can be used for employment and professional development
• Are awarded upon successful completion of course requirements

We also offer portfolio development assistance to help showcase your skills to potential employers.

We accept various payment methods for your convenience:

• Mobile Money (MTN, Vodafone, AirtelTigo)
• Bank Transfers (All Ghanaian banks)
• Cash Payments (at our physical locations)
• Credit/Debit Cards (Visa, MasterCard)
• Payment Plans (for courses and large projects)

All payments are secure, and we provide receipts for every transaction.

Yes, we offer several discount options:

• Student Discount: 15% off for verified students with valid ID
• Bulk Order Discount: 10-20% off for large quantity orders
• Referral Discount: 10% off for referring new customers
• Early Payment Discount: 5% off for upfront payments on large projects
• Package Deals: Discounted rates for bundled services

Contact us to discuss specific discount options for your needs.

We have a customer satisfaction guarantee with the following refund policy:

• Design Services: Partial refund if work doesn't meet agreed specifications
• Courses: Full refund within first week if not satisfied (less administrative fee)
• Products: Refund or replacement for defective items within 7 days
• Custom Work: Refund based on work completed and client input provided

We work closely with clients to ensure satisfaction and make revisions before considering refund requests.

We accept various file formats for printing, with preferred formats being:

• Preferred: PDF, AI (Adobe Illustrator), PSD (Photoshop)
• Accepted: JPG, PNG, TIFF, EPS
• Requirements: 300 DPI resolution, CMYK color mode for best results
• For Text: All fonts should be outlined or embedded

Our team can help convert your files if needed. Contact us for specific file requirements for your project.

Yes, we offer comprehensive technical support after website development:

• Free Support: 30 days of free technical support after project completion
• Maintenance Plans: Monthly or annual maintenance packages available
• Training: We train your team to manage basic website updates
• Emergency Support: Priority support for critical issues
• Hosting Services: Reliable hosting with regular backups

Our support team is available during business hours to assist with any technical issues.

Our standard business hours are:

• Monday - Friday: 8:00 AM - 6:00 PM
• Saturday: 11:30 AM - 4:00 PM
• Sunday: Closed

For urgent projects, we may accommodate appointments outside regular hours. Contact us to discuss your specific needs.

Getting a quote is easy:

1. Contact us via phone, email, or our website contact form
2. Provide details about your project (scope, timeline, requirements)
3. We'll schedule a free consultation to understand your needs
4. Receive a detailed quote within 1-2 business days
5. Review and discuss any adjustments needed

Our quotes are transparent with no hidden costs. We're happy to work within your budget.

Yes, we proudly serve clients internationally. Our international services include:

• Remote consultations via video call
• Digital delivery of all completed work
• Multiple currency payment options
• Understanding of diverse market requirements
• Flexible communication across time zones

We've successfully completed projects for clients in Europe, North America, and across Africa. Language is not a barrier - we communicate effectively to ensure your vision is realized.